Thank you for choosing to purchase from my online store. There are a variety of shipping and delivery options available to you. I undertake to package all of my goods with the utmost care to ensure that no damage occurs during transit.
All prints up to A3 size are packed in cardboard envelopes, larger sizes are sent in reinforced tubes so they don’t get bent. Original artwork will have special packaging and is sent via courier.
Shipment costs will vary according to the size and substrate ordered. A flat rate of 6,95 € applies for the shipment of prints on paper (UK and EU only). Orders shipped outside the UK and EU/EEA, i.e USA, Canada, Australia are always shipped via Express Courier.
If you choose a print on another substrate, then this will influence the shipping cost, as the size and weight will vary.
Original artwork can also be shipped and requires extra care in packaging, particularly if you have chosen a ready-framed original. Please feel free to contact me, so that I can get an individual price estimate to you: email@example.com
Prints orders are printed and shipped by The Print Space and will take 2-5 working days to reach their destination once shipped.
Rolled print orders typically ship out within 2-5 business days (excluding weekends and holidays) from the day of order. Framed print orders take longer to prepare and usually ship within 20-30 days from the day of order.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Original Art Pieces
A shipping and packaging invoice will be sent after purchase of original art pieces. You can request an estimate before purchase by sending the size of the piece and full address to firstname.lastname@example.org. All original paintings are final so we do recommend getting an estimate beforehand. We ship original paintings worldwide.
Local Pickup (Original paintings and framed canvas prints only)
You can skip the shipping fees with free local pickup in Hamburg, Germany. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within 2-3 business days if an original painting and 25-30 days if it‘s a framed canvas print. We will send you an email when your order is ready along with pickup instructions.
Duties & Taxes
Original paintings, paper and canvas prints rolled or framed, going outside Germany may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Birte Thurow is not responsible for these charges if they are applied and are your responsibility as the customer.