Shipping & Delivery

Thank you for choosing to purchase from my online store. There are a variety of shipping and delivery options available to you. 

I undertake to package all of my goods with the utmost care to ensure that no damage occurs during transit.

All our prints up to A3 size are packed in cardboard envelopes, larger sizes are sent in reinforced tubes so they don’t get bent. Original artwork will have special packaging and is sent via courier.

Please note that the printing of the prints will take approximately 5-10 working days. 

Shipping is available at a flat rate of 10,00 € and will take 2-5 working days to reach its destination once shipped. 

This cost may vary according to the format size. I currently offer a flat rate of 10,00 € for the shipping of all prints on paper. If you choose a print on another substrate, then this will influence the shipping cost, as the size and weight will vary. Original artwork can also be shipped and would require extra care in packaging, particularly if you have chosen a ready-framed original. Please feel free to contact me, so that I can get an individual price estimate to you: hello@birtethurow.de

Local Pick Up – If you are based in Hamburg, Germany, you are welcome to select the local pick up option and I will be in contact with you to arrange collection. 

My promise to you will be to ensure you receive your purchase as soon as possible and I will inform you of every step. 

We will send you an email advising you that your order has been shipped. 

Thank you again for purchasing from me! 

Birte